Join SinglePoint as a Manager of Client Services in Toronto, ON, focused on enhancing client relationships in collections and recovery. Enjoy a hybrid work setting that fosters growth. In this role, you will oversee a Client Services team, utilizing your expertise in account management obtained over 5 years.

Your primary focus is client satisfaction and operational excellence. Regular business reviews will allow you to strengthen ties and identify opportunities for service enhancement, ensuring our clients receive top-notch support. Key Responsibilities:
Build trust as primary contact for recovery clients
Conduct business reviews and service assessments
Engage with internal teams for seamless service
Monitor trends and suggest service improvements
Keep comprehensive records in CRM systems Requirements:
5+ years in client management or account management
Robust communication and relationship skills
Experience in collections recovery or BPO
Proficient in Microsoft Office and CRM platforms
Bachelor’s degree or equivalent Become a pivotal part of our client services team, driving growth and satisfaction at SinglePoint.

📌 Manager Of Client Services Hybrid Role Toronto (Canada)
🏢 SinglePoint Group International
📍 Canada