Enhance customer relationships as a Night Shift Customer Service Agent at i2c, providing support in multiple languages. Interact with consumer cardholders through phone and email to resolve concerns professionally. i2c Inc. seeks motivated Customer Service Representatives for onsite positions available during evening shifts. In this role, you will use your bilingual or trilingual skills to address inquiries efficiently, maintain security measures, and adhere to operational standards.

Your professionalism will be key in making a difference in every customer interaction. Key Responsibilities:

- Deliver support to cardholders through phone and email channels
- Follow established procedures for successful outcomes
- Keep Supervisors informed with shift summaries
- Ensure customer inquiries are resolved accurately
- Uphold confidentiality in all communications Requirements:
- High School Diploma required
- Must be bilingual or trilingual
- Background in call center operations preferred
- Exceptional verbal communication skills
- Availability to work a minimum of 40 hours per week Utilize your communication skills effectively at i2c and make a meaningful impact.

📌 Night Shift Customer Service Agent Bilingual (Montreal)
🏢 i2c
📍 Montreal