Elevate patient experiences as a Patient Services Coordinator with FYidoctors in Okotoks. This full-time role is focused on delivering outstanding service to our patients. As part of our energetic team, your role as a Patient Services Specialist will include managing patient interactions from check-in to check-out.
You will engage with patients through various channels and support clinic operations by coordinating appointments and managing eyewear services. Your technology skills and passion for patient care will drive our success. Key Responsibilities:
- Greet patients and manage their clinic experience
- Conduct pre-testing to assist the eye care team
- Schedule appointments and prep prescription printouts
- Oversee eyewear pick-ups and perform necessary repairs
- Provide excellent customer service throughout the process Requirements:
- Experience in retail is preferred
- Multi-tasking ability in a busy environment
- Skilled in MS Office Suite and technology
- Strong communication and relationship-building skills
- Adaptable and proactive with a focus on team success Join a team that values patient-first care at FYidoctors!