Take on a pivotal role at FYidoctors as a Patient Services Specialist in Lower Sackville. Your exceptional skills will contribute to enhancing patient experiences in a supportive and energetic environment. This full-time role includes managing patient interactions, coordinating appointments, and performing key administrative tasks.
Your passion for patient care and proficiency with technology will enable you to create a positive environment for all visitors. A background in retail is advantageous as you navigate your responsibilities within our collaborative team. Key Responsibilities:
- Greet and assist patients during their visits
- Manage patient check-in, check-out, and phone/email inquiries
- Support comprehensive eye care through pre-testing
- Coordinate billing and appointment management efficiently
- Provide repairs and adjustments on eyewear as needed Requirements:
- Retail experience considered an asset
- Strong communication and technology skills
- Ability to excel in fast-paced settings
- Collaborative nature and proactive approach
- Adaptability to shifting priorities Deliver exceptional service and support to patients at FYidoctors, where your efforts truly matter.