We Are Hiring

Java Production Support Engineer

Canada Remote

FTE / Contract

Note: (Must be Eligible for Canadian Government Level 2 Secret Clearance.)

The role requires deep expertise in Java / JavaScript-based applications and databases - the ability to diagnose production issues across multiple interconnected systems. Focus on issue resolution, performance diagnosis, data validation, and operational stability of critical business systems.

Key Responsibilities
Provide L3 support for Java, JavaScript, and Tomcat-based applications.
Support backend databases and application environments.
Investigate data discrepancies and transaction failures.
Perform SQL queries for troubleshooting and validation.
Monitor and troubleshoot integration flows between applications.
Resolve interface and data synchronization issues.
Troubleshoot production incidents and restore services promptly.
Analyze application logs and identify root causes of issues.
Perform minor code enhancements and bug fixes.
Support deployment activities and release validations.
Collaborate with business users to understand issues and explain system behavior.




Investigate ticket flow issues, integration failures, and application performance concerns.
Document fixes, workarounds, and support procedures.
Participate in occasional after-hours deployment and incident support.

Required Skills

Technical
Java, J2EE
JavaScript
Boomi Integration Platform
Remedy
SQL Server / Relational Databases
Java-based Application Support
Tomcat Application Server
HTML/CSS
Web Application Architecture
SQL and Database Troubleshooting
Log Analysis and Debugging
Version Control Systems

Functional
Telecom BSS application support
Incident management
Root cause analysis
Release support

Experience
8+ years of software development/support experience.
Robust troubleshooting capabilities across multiple technologies.
Experience supporting legacy enterprise applications.

Mandatory Requirements
Eligible for Canadian Government Level 2 Secret Clearance.
Minimum 10 years residency in Canada preferred.
Robust written and verbal communication skills.

📌 Java Production Support Engineer Ontario
🏢 Futran Solutions
📍 Ontario