Our Guest Services Agent is an significant part of our team who provides outstanding administrative support to our guests. They will need to efficiently provide administrative support with a friendly, enthusiastic and professional manner.

What you would need to do:
Ensure friendly, enthusiastic and professional manner with all Guests
Answer telephone calls and emails, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns

What you need:
Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members
Ability to exercise good judgement, resourceful, strong organisational skills
Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources
Remain “cool, calm and collected” in high pressure situations
Self-starter with an ability to work independently and collaboratively in a team environment

Job Types: Permanent, Full time Pay: From $17.00 per hour

Benefits
In office parking

Education:
Secondary School (preferred)

Experience:
Administrative: 1 year (preferred)

Work Location: In person

📌 Guest Service Agent St John's (Canada)
🏢 Villanova Physiotherapy
📍 Canada