Join Canada Life as a Customer Service Representative, engaging with clients in both English and French. Handle calls to gather medical information while providing empathetic support. This full time position is integral to our Creditor Underwriting Call Centre. You will manage both inbound and outbound calls, using guided questionnaires to collect essential medical information. Your accuracy, professionalism, and ability to communicate medical terminology will directly support our underwriting decisions. Key Responsibilities:
Manage high-volume inbound and outbound calls
Obtain medical information from insurance applicants
Accurately document medical disclosures
Process creditor insurance applications
Work with underwriters for additional information Requirements:
Bilingual in French and English
Experience in structured phone-based roles
Knowledge of medical terminology
Solid attention to detail
Qualified judgement and confidentiality commitment Bring your bilingual skills and empathy to provide exceptional service at Canada Life. #J-18808-Ljbffr

📌 Bilingual Customer Service At Canada Life Toronto
🏢 Canada Life
📍 Toronto