Vacancy Type: Full-time Permanent

Salary/Hourly Range: $107,358.63 – $118,094.50

Work Details (Days/Hours): Monday – Friday, 36.25 hours per week

Hybrid Eligible: No

Affiliation: Non-Union: Management/Exempt

Division and Department: Facilities Management - Smart Buildings & Energy Management

Number of Vacancies: 1

Existing/Recent Job: Existing

Grade: 07

Vacancy Status: Existing Vacancy

Candidate List or Eligibility List: Candidate List

What we offer

In addition to competitive compensation and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits, including a health spending account available upon your start date;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount.

Make a difference

The Program Manager is accountable for the performance of assignments including recommendations, scheduling, financial performance, and client’s satisfaction. Administers, coordinates, designs and delivers construction and maintenance services/solutions to clients. Supports the Business Unit(s) in the effective delivery of 24/7/365 Demand Services requests, planned maintenance, preventative maintenance and construction programs in a multi discipline environment. This role will focus on Capital Project Program.

What you’ll do

- Planning, co-ordination, implementation, inspection of planned, preventative & emergency maintenance, construction programs, and Capital Project Program pertaining to Building Security Systems
- To assess operating systems, provide recommendations to replace, extend life cycle,



reduce/mitigate potential damages or reduction in life cycle of building components
- Prepare/evaluate/executeservice proposals (eg. RFP, quote, contract review etc) for construction, preventative, and demand service, as well as Planned Capital Upgrade Projects requests for clients on an on-call 24/7 basis
- Prepare, review, confirm, recommendon assigned projects; scope of work, contract reviews (including service level agreements)
- Establish; client communication protocols, financial reporting, progress updates, scheduling and work activities to meet/exceed contract obligations
- Mitigaterisks to client’s assets through establishment of proven service standards. Assists their direct reports and clients in providing business operations performance reports
- Coordinate with various departments at TCH to successfully implement assignments
- Participatein JHSC meetings and/or committees as required
- Prepareregular equipment/service audits as required
- Implement, evaluate and recommend corporate vendor management policy and procedures
- Supervise, mentors, trains and directs unionized service and administrative staff
- Coordinate all aspects of service and project delivery as well as staff deployment
- Managestaff’s attendance: i.e. vacation requests, payroll input and monitor staffing capacity re: shifts, on call, call-out schedules
- Coordinatewith Human Resources and respective Unions to deal with grievances, conflict resolution
- Health and Safety compliance, workplace accident and injury investigations & reporting
- Supervision of multi-disciplined vendors’ and Security Vendors pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion
- Preparation/review/development of resources
- Responsible for the project communication to all parties.




- Prepare/Review/Conduct progress meetings/minutes and presentations to stakeholders.
- Developand manage stakeholder relationships.
- Prepareand/or reviews project budgets including projections, tracking, adjusting and reporting costs anomalies, and reconciling costs quarter/year end.
- Provideand recommend approaches on program /project budgets to Program Manager or designate
- Provide sound technical recommendations when/where requested
- Other duties as assigned

What you’ll need

- Minimum of 5 years of physical security job related experience
- College diploma or trade certification in security design, general contracting, program/project/system management or equivalent work experience in a supervisory/management capacity in the above areas, with an emphasis in the architectural and related Security Systems/Maintenance/Installation fields
- Must have knowledge of the Security Systems/Maintenance/Installation principles, methods, materials and equipment inherent to, retrofit and preventive maintenance
- Experience working in a consulting firm and managing multi-site portfolios will be an asset
- Sound knowledge of OSHA, Residential Tenancy Act, OBC, and related legislation
- Experience supervising unionized staff is an asset
- Architectural/Engineering, By-Law and Code enforcement, Property Management, Trades (Mechanical, Electrical, Carpentry) Technical expertise in at least one of the following related disciplines: architecture, building sciences landscape architectural, HVAC systems, roofing systems, mold / asbestos training, construction trades (i.e. plumbing, electrical, mechanical, carpentry)
- Contract administration, tender preparation, legislative & technical knowledge; experience in developing & monitoring budget plans; knowledge of all relevant construction and industrial codes including OHSA, Ontario Building Code, Gas Code, Fire Code and local By-Laws etc; extensive supervisory experience in a multi-discipline work environment including unionized and non-unionized labour forces
- Team development; Mentoring and coaching
- Design experience in related disciplines an asset

📌 Program Manager, Building Security Systems (Toronto)
🏢 Toronto Community Housing
📍 Toronto