Quantcast is seeking a motivated IT Support Specialist in Toronto to enhance our technical support services. Provide essential support for both on-site and remote users in this pivotal role.
In this rapid-paced setting, you will help manage IT tickets, facilitate onboarding and offboarding, and troubleshoot common technology issues for a diverse user base. Your expertise will lead to a more productive organization, enabling employees to focus on their core responsibilities without technical interruptions. Your contributions will make a critical difference.
Key Responsibilities:
• Offer technical support to Toronto office staff
• Resolve IT support tickets in a timely manner
• Oversee employee onboarding and offboarding processes
• Troubleshoot VPN and video conferencing issues
• Address IT-related requests and monitor system alerts
Requirements:
• At least 2 years of IT support experience
• Proficient in Windows, macOS, and Linux systems
• Experience with Google Workspace and security tools
• Basic understanding of networking and VPN administration
• Excellent communication and prioritization skills
Empower Quantcast’s IT functions with your expertise while supporting a global team.
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📌 It Support Specialist In Toronto Needed
🏢 Quantcast
📍 Toronto
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