Become a Customer Support Specialist at Uline, delivering exceptional bilingual service in English and French. Build customer relationships while utilizing advanced technology.
At Uline’s heart is a commitment to customer satisfaction and teamwork. This role offers full time hours Monday through Friday at the Toronto branch, setting you up for a successful career with vital training and tools. You will answer customer inquiries effectively while creating solutions that meet their needs in both languages.
Key Responsibilities:
• Manage customer orders and respond promptly to inquiries.
• Act as a product expert for customers regarding pricing and services.
• Establish relationships with customers through phone, email, and chat.
• Identify customer needs and suggest Uline's best products.
• Support customers in navigating the ordering platform online.
Requirements:
• High school diploma; bachelor’s degree preferred.
• Fluent in both English and French, spoken and written.
• Strong problem-solving and communication skills required.
• Previous customer service experience is beneficial but not required.
• Eagerness to learn and support customers.
Support our customers’ needs and thrive in a growth-oriented role with Uline.
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📌 Customer Support Specialist English French Uline (Ontario)
🏢 Uline
📍 Ontario
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