Receptionist / Front Desk (Training Provided) – Part-Time (Halifax Regional Municipality)

Receptionist / Front Desk (Training Provided) – Part-Time (Halifax Regional Municipality)

27 Sep
|
The Chiropractic Loft
|
Halifax Regional Municipality

27 Sep

The Chiropractic Loft

Halifax Regional Municipality

Receptionist / Front Desk (Training Provided) – Part-Time The Chiropractic Loft | 1567 Grafton St, Halifax

$19/hour | 20–30 hrs/week | Weekday shifts | Permanent | Potential for full-time in 2027

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Important – Please Read Before Applying

This application has 3 steps: your Indeed resume, the Indeed questions, and a short 1–3 minute video. We only review applications once all three are complete.

Instructions are at the bottom.

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About the Role

We're looking for a warm, highly dependable person to help keep our busy front desk running smoothly in downtown Halifax.

No reception or healthcare experience needed. We'll train you. People from serving, cafés, retail, gyms and hospitality often do this job very well.

What matters more is that you're valuable with people, reliable, quick to learn, and calm and accurate when things get busy.

This is a busy, patient-facing role. At peak times, several things will need your attention at once. We need someone who stays friendly and composed, and who asks when unsure instead of guessing.

We're looking for someone who wants to become a long-term part of our team.

About Us

Since 2018, The Chiropractic Loft has helped thousands of people move better and live with less pain. We're the official chiropractic provider for the Halifax Wanderers, and we see athletes, professionals, students and families. We're a small team, so every person matters.

What You'll Do

- Welcome and check in patients
- Book, confirm and change appointments in Jane
- Answer phones, voicemails and emails
- Process payments
- Support the chiropractors during busy periods
- Keep reception and patient areas organised
- Help with occasional workshops and community events (with advance notice)

What We're Looking For Must-haves:

- Excellent spoken English: clear, confident and easy to understand on the phone and in person
- Clear written communication
- Naturally warm and comfortable with all kinds of people
- Extremely reliable and punctual
- Accurate and detail-oriented, especially with payments and bookings
- Calm and friendly under pressure
- Comfortable learning new software




- Good judgement: you ask rather than guess
- Takes initiative: notices what needs doing and either handles it or asks what to do next
- Available for regular weekday shifts and looking for a consistent, long-term position

Nice-to-haves (none required):
- Customer service, hospitality, retail or other people-facing experience
- Familiarity with Jane
- Interest in health, movement or wellness

Hours & Schedule Monday to Friday. Shifts are typically:

- Morning: 9:00 AM or 10:00 AM–2:00 PM
- Afternoon/evening: 1:30 PM–7:30 PM

Our biggest current need is (about 23 to 26 hours per week):

- Monday: 1:30 PM–7:30 PM
- Tuesday: 10:00 AM–2:00 PM
- Wednesday: 9:00 AM–2:00 PM
- Thursday: 9:00 AM–2:00 PM
- Friday: 10:00 AM–2:00 PM or 1:30 PM–7:30 PM

We have some flexibility to adjust this for the right person, so if your availability is close, please still apply. We're flexible when building your initial schedule. Once your regular shifts are agreed, we need to be able to count on you to work them.

School, another job or other commitments are fine, as long as they don't regularly conflict with your Loft shifts. If your availability changes week to week, this isn't the right role.

Room to Grow

There is potential for this role to increase to full-time hours around January/February 2027, depending on clinic needs and fit. It's not guaranteed, but if that interests you, tell us.

Pay & Benefits

- $19/hour starting wage
- 20–30 hours/week, permanent part-time
- Full training provided
- Staff chiropractic care

HOW TO APPLY: ALL 3 STEPS REQUIRED

- Submit your resume through Indeed.
- Answer the Indeed application questions.
- Email a 1–3 minute video to [email protected]
- Subject line:




- Reception Video Application – [Your Name]

In your video, introduce yourself and answer:

- What makes you feel genuinely appreciated as a customer?
- Tell us about a specific time at work, school or in another responsibility when you noticed something needed to be done and took care of it without being asked. What did you do?
- Tell us about a time you dealt with an upset customer or another difficult interaction. What happened, and how did you handle it? If you haven't faced this before, tell us how you'd approach it.

Filming on your phone is perfect. We're not judging production quality; we want to see how you communicate. If the file is too large to email, send a Google Drive, iCloud or Dropbox link. Applications without all 3 steps will not be considered.

Job Types: Part time, Permanent

Pay: From $19.00 per hour

Expected hours: 20.0 – 30.0 per week

Application question(s)

- Our biggest current need is Monday 1:30–7:30 PM, Tuesday 10:00 AM–2:00 PM, Wednesday and Thursday 9:00 AM–2:00 PM, and Friday either 10:00 AM–2:00 PM or 1:30–7:30 PM. Can you work these shifts? (Yes / Mostly / No)
- If you answered "Mostly" or "No," which shifts can't you work? Also, do you have any regular work or school commitments we should know about?
- Please record a short 1–3 minute video introducing yourself and answering:

What makes you feel genuinely appreciated as a customer? Tell us about a specific time at work, school or in another responsibility when you noticed something needed to be done and took care of it without being asked. What did you do?

Tell us about a time you dealt with an upset customer or another difficult interaction. What happened, and how did you handle it? If you haven't faced this before, tell us how you'd approach it.

Email to [email protected] with the subject line "Reception Video Application – [Your Name]."

If the file is too large, upload to Google Drive, iCloud, or Dropbox and email the link.

Please type

"Video Sent"

or

"Will send shortly"

Work Location: In person

📌 Receptionist / Front Desk (Training Provided) – Part-Time (Halifax Regional Municipality)
🏢 The Chiropractic Loft
📍 Halifax Regional Municipality

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