Join CBI Home Health as a Care Access Representative in Lethbridge. Excel in scheduling and support effective communication to enrich client care. This role at CBI Home Health focuses on managing the scheduling of direct care staff within a busy contact center. As a Care Access Representative, you will utilize scheduling software to optimize care delivery, meet KPIs, and maintain thorough communication with clients and providers. Your solid organizational skills and problem-solving mindset will be crucial for achieving success. Key Responsibilities:
Manage scheduling effectively to fulfill care plans
Achieve individual KPIs for service efficiency
Ensure explicit communication with all stakeholders
Cultivate fruitful relationships with clients and staff
Update and manage client and care provider information Requirements:
Grade 12 education is required
2+ years in Customer Service or similar roles
Skilled in Microsoft Office and scheduling tools
Excellent verbal and written communication skills
Advanced computer literacy is essential Utilize your scheduling expertise to ensure high-quality care delivery with CBI Home Health in Lethbridge. #J-18808-Ljbffr

📌 Healthcare Scheduling Specialist Cbi Home Health Lethbridge
🏢 CBI Home Health
📍 Lethbridge