Join Sweat and Tonic as a Spa Shift Manager, leading operations in a high-energy wellness workplace in Toronto. Focus on exceptional service and operational efficiency. In this key role, you will direct all aspects of spa operations, ensuring guest experiences are seamless and luxurious. Your leadership will drive team performance and maintain the brand's high standards. Candidates must be adept at managing both team dynamics and guest relationships in a fast-paced setting, making quick decisions that enhance operational flow and guest satisfaction. Key Responsibilities:
Act as the operational lead on the spa floor
Manage treatment schedules for optimal guest experiences
Maintain cleanliness and safety of spa amenities
Provide support to team members throughout shifts
Handle guest concerns and ensure service recovery Requirements:
2 years of supervisory experience in spa or hospitality
Experienced in quick-paced, high-volume environments
Solid leadership and problem-solving skills
Familiar with POS systems and wellness technology
Passionate about spa services and guest wellness Drive operational excellence and guest satisfaction at Sweat and Tonic. #J-18808-Ljbffr

📌 Lead Spa Operations Manager At Sweat And Tonic Toronto (Canada)
🏢 Sweat and Tonic
📍 Canada