We are seeking a Azure Support Engineer with Spanish Speaking Exp to provide technical support and troubleshoot customer-reported issues in Spanish. The ideal candidate will have robust communication and problem-solving skills, a passion for technology, and a foundational understanding of cloud computing and Microsoft Azure.
Key Responsibilities
Provide technical support and resolve customer-reported issues in Spanish.
Communicate effectively with customers in both Spanish and English, verbally and in writing.
Troubleshoot technical issues using robust analytical and logical problem-solving skills.
Investigate incidents, identify root causes, and provide appropriate resolutions or workarounds.
Collaborate with cross-functional teams to resolve complex technical issues.
Support customers across cloud and on-premises environments.
Develop an understanding of Microsoft Azure services, cloud concepts, and deployment models.
Maintain transparent and accurate documentation of customer issues, troubleshooting steps, and resolutions.
Work from the office regularly based on business requirements.
📌 Azure Support Engineer With Spanish Speaking Exp Calgary (Canada)
🏢 Quantum World Technologies
📍 Canada
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