Become a Hospitality Front Desk Agent at AC Hotels by Marriott Ottawa Downtown, where your commitment to service will elevate the guest experience. Manage check-ins and reservations while providing insightful information to visitors.

This role is focused on delivering a sophisticated experience that reflects AC Hotels' European flair. Candidates must possess robust communication and problem-solving skills, thriving in both independent and team settings. Your contributions will enhance the overall guest satisfaction and loyalty.

Key Responsibilities:
• Greet guests professionally upon arrival
• Resolve guest issues using effective communication
• Provide detailed information about hotel services




• Process reservations and accurately manage billing
• Monitor safety and security protocols effectively

Requirements:
• High school diploma or equivalent required
• Experience in customer service or hospitality preferred
• Knowledge of software like Opera or Fosse is desirable
• Bilingual in English and French is advantageous
• Willingness to work varying shifts, including holidays

Foster a welcoming atmosphere and enrich guest interactions with your dedication at AC Hotels by Marriott Ottawa Downtown.
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📌 Hospitality Front Desk Agent in Ottawa (Quebec City)
🏢 gexel tÉlÉcom international
📍 Quebec City