Compensation: CAD 55,000 - CAD 70,000 - yearly

Company Description
WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.

We Will Be Data Driven – System Thinking – Entrepreneurial.

We are Committed to True and Shared Value Creation.

We Will Be Human-Centered and AI Enabled.

We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description
MISSION

The Analyst, Supply Chain ensures product availability, timely communication and supply chain flow performance in order to meet the needs of the business. This role also supports the larger supply chain group through inventory storage and processing capacity.

KEY PERFORMANCE METRICS

Product flow visibility and optimization

On-time delivery of inbound goods

Supply chain issue resolution – Including inbound logistics and DC support

Carrier and Forwarder operations alignment

KEY ACCOUNTABILITIES

Functional

Partner with merchants, planning, transportation, distribution and sourcing teams to co-ordinate flow of goods through the network

Track purchase order movement through supply chain pipelines





Analyze available data to provide network insights related to product flow and supply chain performance

Consistently review and manage product availability; addressing any gaps that may impact inventory commitments

Understand and effectively communicate all aspects of supply chain programs

Develop and maintain effective communication to internal stakeholders and transportation partners

Collaborate with internal partners to analyze data, identify trends, communicate findings and drive change

Support distribution centre strategies and inbound optimization

Maintain existing reports and publish according to agreed timelines

Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes

Proactively identify and anticipate customer expectations and needs

Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

Collaborate with team to drive flexible and iterative solutions, quickly and easily

Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself

Help others see the impacts of their efforts and proactively engage other functions to get input

Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s beliefs and convey a positive image in everything you do

Celebrate diversity of thought and have an open mindset

Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes

Embrace, champion and influence change through your team and/or the organization

SCOPE

Reports to: Inbound Logistics Manager

Manager once Removed (MOR): Director, Global Logistics

KEY RELATIONSHIPS

Internal:





Planning & Inventory Management

DC Receiving

Finance

External:

Merchandise Vendors

Freight Forwarders and Carriers

Customs Brokers

Qualifications
Work Experience / Education / Certifications

Bachelor’s degree or college diploma in a similar or related field, preferably business, supply chain or logistics

1-3 years’ relevant experience in a similar role within supply chain, retail organization or CPG

Previous experience with SAP and WMS is considered an asset

Proficient in Microsoft Office suite of programs, specifically Excel and Access

Excellent written and verbal communication skills

Detail oriented with strong organizational and time management skills

Ability to work with complex data systems and perform detailed analysis

Additional Information
Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current prospect within Indigo.

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📌 Analyst, Supply Chain (Ontario)
🏢 Purchaseyourfreedom
📍 Ontario