For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.
We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team.
Position Summary Shenn Way House is for men who perpetuate violence and harm, who recognize it, and who want to change. This program provides safe, temporary housing and wraparound supports that enables men to engage in therapeutic interventions and take responsibility for their behaviour.
Support Workers provide ongoing day to day support to the participants residing at Shenn Way House. Through the use of positive role modeling and effective communication skills, the Support Worker assists participants in taking responsibility for their behavior and living safe and meaningful lives.
Responsibilities Administration Ongoing monitoring of administrative files to ensure they are kept complete and up-to date
Maintain accurate and timely data collection, data entry and completion of any program
assessments and surveys as directed
Completion of accurate written daily documentation (log book entries, contact notes, incident reports, medication book entries)
Completion of referral and intake documentation




Client Support Deliver services in a client centered, strength-based approach consistent with program philosophy
Adapt services to meet the needs of diverse populations as per program policy
Build collaborative relationships with participants
Support participants to achieve goals as defined on their individual service plans
Encourage participants to engage in healthy lifestyle alternatives
Transparently address current challenges with participants
Health & Safety Deliver services in accordance with program and agency policy and procedures
Ensure participants are aware of and understand program rules and respond accordingly
Maintain a safe and secure setting
Communicate pertinent information to supervisor and other staff as necessary
Ensure maintenance and cleanliness of program and property
Community Engagement Liaise with program partners and other professionals
Maintain positive relationships with community members (neighbors, visitors, etc) and report significant challenges/incidents to supervisor immediately
Contribute to a positive culture by assisting and supporting colleagues as needed and encourage and teach others about the program’s operations
Practice agency mission, vision, values, and guiding principles
Maintain positive, professional working relationships with colleagues
Participate in program meetings




Participate in agency meetings and on agency committees as appropriate
Additional Responsibilities As directed by the supervisor
Qualifications / Skills Diploma or degree in a related human services field
Experience working in residential programs
Knowledge of addictions, mental health, and family violence
Strong communication and relationship building skills
Able to work within a team and effectively deal with crisis situations
Able to work consistent awake overnight shifts
Valid first aid and CPR certification
Certification in suicide intervention and crisis intervention prevention
Criminal record check and child intervention check
General computer knowledge (Microsoft word, outlook, etc)
A criminal record will not disqualify you from employment with us; we evaluate each application individually
Conditions of Employment The successful candidate must be able to work rotating shifts (including holidays, weekends, evening, and awake overnight shifts) and be available for a minimum of 4 shifts per month. The hours of work are 6:45am-3:00pm, 2:45 pm-11:00pm and 10:45pm-7:00am. All shifts are awake shifts.
What we offer The hourly wage for this position is $21.22-$26.72
enCompass strives to provide a meaningful work environment through the following:
Strong focus on employee wellness and work-life balance
Service recognition and employee awards
Staff team building and appreciation days
Competitive health, dental and RRSP benefits
Only those selected for interviews will be contacted
Building Safe, Inclusive Communities.
enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.

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📌 Support Worker (Alberta)
🏢 enCompass Community Safety Agency
📍 Alberta