About the Role:
The Support Staff position will support the Agency’s 24-7 Stonehenge locations. In this role, staff will have an opportunity to build skills related to varied contexts and to support clients at different stages of their recovery journey using a spectrum of evidence-based approaches to client care.

Permanent Supportive Housing (PSH) Program
is offered to the community of Guelph and Wellington County. The PSH program is a 32-apartment 24/7 supportive housing intervention serving high acuity individuals with a history of housing instability. PSH staff provide dignity promoting support, life skills development, and crisis intervention and work together to facilitate individualized support plans.

Stonehenge’s Residential Program
is a Therapeutic Community, which is a group-based, highly structured, and powerful treatment approach to substance use recovery. At our Residential center, we work with adult individuals with a history of chronic or acute substance abuse concerns, with or without co-occurring mental health diagnosis. Many of the individuals we work with also have current or previous involvement with the correctional system.

The Crisis Stabilization Program
is a 24 hr, 8-bed residential crisis service, providing an alternative to hospitalization or criminal detention for individuals experiencing a crisis related to their substance use and mental health. Crisis Stabilization staff provide de-escalation and stabilization of the immediate crisis and connection to the services needed to enable safe and stable community living that addresses client health and wellbeing longer term.

The Full Time Support Staff’s primary responsibilities are to ensure the mental and physical safety and wellbeing of the residents in the program, support other staff with various needs, and completing various administrative tasks. Additionally,



the Full Time Support Staff will support with ensuring the Therapeutic Community model is upheld at all times by providing in the moment feedback to staff and residents.

Location of work will vary, and staff will be assigned to work either within the Residential Program, PSH location or Crisis Stabilization locations, as required by program needs.

Role Type:
Full time

Hours of Work:

Opportunities available on the Day, Afternoon and Overnight teams

Why Work for us:

Enhanced vacation entitlements for all staff

Longer shifts - shorter work week

Paid breaks for staff working in Continuous Care (24/7) locations

Benefits offered (health/dental) - no employee co-pay!

Paid Wellness days available

Professional development opportunities

An opportunity to work in and learn about several unique approaches to substance use treatment and support

Role Responsibilities:
Client and Program Support

Supervise residents in daily activities

Provide mental health and crisis support

Monitor the program sites during overnight hours

Interact with residents consistent with individual treatment needs and treatment plans

Facilitate crisis intervention and supportive counseling/containment

Liaise and support program staff

Provide medication to residents and complete related documentation as required

Conduct bed checks / wellness checks

Monitor withdrawal symptoms as necessary using withdrawal monitoring scales

Lead and participate in programs *





Provide medication to residents and complete related documentation *

Administrative Support

Administrative supports for residents and staff

Make referrals to internal and/or external programs or services, as appropriate

Attend all mandatory training programs and team meetings

Complete required documentation such as the Communication Log, program notes, and Incident Reports

Other Responsibilities

Perform light housekeeping chores including laundry, clean staff offices, etc.

Provide peer mentorship and coaching to the team

Conduct/inform staff briefing in between shifts

Provide support to full time staff where required

Maintain skilled boundaries and relationships

Prepare for and attend regularly scheduled clinical supervisions

Support planned and unplanned resident discharges

* Responsibilities specific to the Residential program

Qualifications:

Completion of a College Diploma or University Degree relevant to mental health, addiction, or Social Services

Minimum six months of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset

Previous experience in residential treatment an asset

Previous experience with justice-involved individuals preferred

Previous experience in correctional field an asset

Food Handlers Certification is an asset

Lived experience related to addictions and/or mental health an asset

Valid G Driver’s License and reliable / personal vehicle (locations are not on a bus route); 3 yrs of driving experience at a G or G2 level preferred

Satisfactory Motor Vehicle Record may be required if driving Agency vehicles

CSC Clearance conducted by PWGS Canada

Standard First Aid/CPR Level

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📌 Support Staff - Full Time (Ontario)
🏢 Stonehenge Therapeutic Community
📍 Ontario