ZayZoon is a fully remote company hiring a Customer Care Team Lead to drive KPIs and shape our customer care org across Canada and the U.S. You’ll lead a team, partner with teams across the company, and help embed a customer-first mindset at scale. You’ll optimize support channels, design training programs, and own escalation processes. This is a pivotal role in delivering exceptional service and supporting ZayZoon’s growth goals.
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📌 Remote Customer Care Team Lead (Winnipeg)
🏢 ZayZoon
📍 Winnipeg
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