Join FlightHub Group as a Customer Success Specialist in Montreal, Quebec, where your background in customer service and problem resolution will shine. Support both flight and hotel operations innovatively.This position requires 1–2 years of experience in customer service, focusing on managing requests related to pricing, ticketing, and PNR servicing. Collaborate with third-party providers while monitoring critical GDS queues such as Amadeus and Worldspan. You will also document procedures effectively to streamline internal workflows and assist with special projects as necessary.Key Responsibilities:Handle inquiries about pricing and ticketing solutionsOversee GDS queues,



primarily focusing on AmadeusWork with third-party services on B2B initiativesRecord and organize recent operational policiesSupport Customer Service & Delivery in project needsRequirements:1-2 years of customer service experience requiredBilingual in French and English, more languages are a plusProficient with Zendesk and Microsoft Office SuiteThrive in a fast-paced tech-driven environmentExperience with GDS tools is advantageousUtilize your excellent communication skills and dedication to customer satisfaction with FlightHub Group and help achieve extraordinary travel solutions.

📌 Customer Success Expert For Travel Agency (Montreal)
🏢 AlgaeCal
📍 Montreal