Shape innovative user experiences as a User Experience Designer at First National, specializing in mortgage solutions and AI interfaces. Work closely with product teams in Toronto.

This full-time role invites you to lead the design process from research to execution, impacting mortgage workflows and enhancing usability. Your efforts will ensure that users can confidently navigate AI-enabled platforms. The supportive environment emphasizes collaboration within product squads and fosters professional growth.

Key Responsibilities:
• Conduct evaluations through usability testing and feedback
• Create intuitive user flows and interaction specs with Figma
• Document design systems for consistency across projects




• Iterate designs based on user engagement insights
• Collaborate with engineers and product managers for design feasibility

Requirements:
• Degree in design, human-computer interaction, or similar
• 5+ years of UX design experience in digital products
• Solid portfolio exhibiting research and design skills
• Advanced experience with Figma or similar tools
• Knowledge in financial services or mortgage systems preferred

Contribute your creativity and technical skills to enhance user journeys at First National.
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📌 User Experience Designer for Mortgage Solutions (Ontario)
🏢 First National Financial
📍 Ontario