Join Solactive AG as a Senior Client Relations Associate, specializing in Equity Index Client Operations. Drive client success through exceptional service and operational excellence.
This role is essential for managing relationships with key institutional clients, focusing on onboarding, daily service, and complex issue resolution. Utilize your analytical skills and proactive approach to enhance client experiences and improve operational workflows. You’ll ensure effective communication and document processes to foster collaboration.
Key Responsibilities:
• Serve as primary contact for institutional client onboarding
• Deliver clear explanations of corporate actions and index methodologies
• Initiate technology implementations and follow-up




• Communicate service updates proactively
• Champion process improvements based on client feedback
Requirements:
• Relevant degree or equivalent experience in finance or business
• 4+ years in client-facing roles within financial services
• Solid analytical and organizational skills
• Exceptional communication abilities with diverse audiences
• Experience with digital platforms and client operations
Enhance client relationships and drive efficiencies while supporting Solactive’s commitment to innovation.
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📌 Senior Client Relations Associate at Solactive (Toronto)
🏢 Tmoose
📍 Toronto