Shape a customer-focused sales environment as the Sales Manager at Michaels in Nanaimo, BC. Drive results through coaching and operational leadership.This role is essential for overseeing front-end operations and ensuring service excellence within the store. You will champion the sales culture, supporting a team with the skills needed to achieve KPI targets. With at least 3 years in retail leadership, you'll manage compliance with operational standards, enhance customer interactions, and promote key store services.Key Responsibilities:Support the Store Manager in maintaining SOP adherenceModel effective selling behaviors and customer service standardsAct as Manager-on-Duty, ensuring smooth daily operationsManage in-store programs like Balloons and birthday eventsDrive customer retention through the Loyalty Rewards ProgramRequirements:At least 3 years of retail management experienceAbility to perform physical tasks and remain engaged during shiftsProven track record in customer service and salesProficient in POS and Self-Checkout operational processesSkills in training and mentoring team membersEmbrace the chance to lead sales initiatives and boost customer satisfaction as Sales Manager at Michaels in Nanaimo.

📌 Full Time Sales Manager - C$20.2 - C$25 An Hour (Nanaimo)
🏢 Michaels
📍 Nanaimo