Become a Customer Technical Support Engineer with Mold-Masters in Georgetown, Ontario, where you'll ensure the reliable operation of advanced injection molding technologies. Offer expert troubleshooting and support for hot runner systems.
This position requires a degree in Engineering or related disciplines, along with 2+ years of technical support experience. Your role centers on helping customers optimize their use of molding equipment through direct assistance and insightful problem-solving. Be part of a collaborative environment that promotes continuous improvement and a culture of learning.
Key Responsibilities:
• Provide effective diagnosis and troubleshooting support
• Advise on process development and optimization strategies
• Conduct remote diagnostics and guide installations




• Work closely with engineering and service teams
• Ensure CRM records for service cases are accurate
Requirements:
• Engineering degree or equivalent experience
• Minimum of 2 years in a technical support role
• Expertise in electromechanical systems troubleshooting
• Knowledge in injection molding technologies preferred
• Robust communication and organizational skills
Utilize your technical acumen to enhance customer satisfaction and support Mold-Masters in delivering exceptional molding solutions.
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📌 Customer Technical Support Engineer Role (Halton Hills)
🏢 Hillenbrand
📍 Halton Hills