Hyatt
The Clayfield
CA - ON - Niagara On The Lake
Posted: Sep 23, 2026
Summary Location: Niagara-on-the-Lake, ON
Opening: Summer 2026
The Clayfield is a recent 102-room luxury boutique hotel opening in Niagara-on-the-Lake and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels & Resorts Canada, The Clayfield will deliver a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a solid sense of place.
As a Night Auditor (Part-Time), you will oversee the hotel during overnight hours while delivering attentive guest service, maintaining property safety and security, and completing nightly accounting and reporting procedures. Reporting to Front Office Management, this role combines front office operations, guest assistance, night audit responsibilities, and overnight property oversight to ensure a seamless experience for guests and a successful transition into the next business day.
What You’ll Do
Welcome and assist guests during overnight hours with professionalism and warmth
Complete guest check-in and check-out procedures accurately and efficiently
Perform all nightly audit functions, including balancing daily transactions, reconciling accounts, and preparing operational reports
Monitor arrivals, departures, reservations, and special requests to ensure smooth overnight operations
Assist guests with luggage delivery and room orientation during overnight arrivals when required
Safely operate hotel vehicles for guest transportation or operational needs, where applicable
Monitor hotel activity throughout the night and maintain awareness of all guests, visitors, and access points
Conduct regular property walks and ensure all public areas remain secure, clean, and presentable
Respond to guest requests, concerns, and emergencies in a calm and solution-oriented manner
Act as the primary overnight point of contact for guest assistance, operational support, and incident response




Coordinate with emergency services and follow hotel safety and security procedures when required
Assist with overnight setup, preparation, and administrative tasks for the following business day
Maintain accurate logs, reports, and incident documentation
Support hotel standards by creating a safe, welcoming, and well-managed overnight environment
What You’ll Bring
A passion for exceptional hospitality and guest service
Strong sense of responsibility, professionalism, and accountability
Ability to work independently and confidently during overnight hours
Previous experience in front office, night audit, guest services, or hotel operations is preferred
Comfortable handling overnight property oversight and security-related responsibilities
Excellent communication and interpersonal abilities
Ability to remain calm and composed in emergency or high-pressure situations
High attention to detail and accuracy with financial and administrative tasks
Comfort using hotel systems, technology, and standard office applications
Flexibility to work overnight shifts, weekends, and holidays
CPR/First Aid certification is considered an asset
G licence (Full Driving Licence) is required
Why Join Us
Competitive compensation and a comprehensive benefits package designed to support your well-being and long-term growth
A rare opportunity to shape the Guest experience journey of a brand-new luxury hotel
Work within a collaborative environment supported by ownership, Urgo Hotels & Resorts Canada and Hyatt.
Access to Hyatt colleague travel benefits
A workplace culture rooted in respect, craftsmanship, and pride of place in beautiful Niagara-on-the-Lake
Now accepting applications from candidates currently residing in Canada with full working rights. We are only able to respond to candidates selected for interview.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

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