27 Sep
|
CareerBeacon
|
Nova Scotia
27 Sep
CareerBeacon
Nova Scotia
General Manager
Breton Crafthouse | Downtown Sydney, Nova Scotia
Breton Crafthouse is seeking an experienced and motivated General Manager to lead our downtown Sydney operation.
Born from Breton Brewing Co., Breton Crafthouse brings the culture, hospitality and community focus of Breton Brewing into a unique downtown setting. The Crafthouse combines a full-service restaurant featuring elevated brewpub fare and brick-oven pizza, an onsite microbrewery, retail shop, and private event space.
We are looking for a strong hospitality leader who can bring these elements together and take overall responsibility for the operation, performance and continued development of Breton Crafthouse.
The Role
The General Manager is responsible for the overall leadership and day-to-day operation of Breton Crafthouse.
Working closely with the Executive Chef, Crafthouse supervising team and reporting to Breton Brewing's senior leadership, the General Manager will oversee the people, systems and financial performance of the business while ensuring a consistently high standard of hospitality.
This is a senior leadership position requiring someone who can balance the demands of a busy hospitality operation with the broader responsibility of developing people, improving systems, managing financial performance and planning for continued growth.
The successful candidate will have the autonomy to lead the operation while having the support and resources of the broader Breton Brewing organization.
Key Responsibilities
Leadership & Team Development
Provide overall leadership to the Crafthouse team
Lead, coach and develop managers and supervisors
Foster a positive, professional and accountable workplace culture
Oversee recruitment, onboarding, training and employee development
Establish clear expectations and standards across the operation
Work closely with the Executive Chef to ensure strong alignment between front-of-house and back-of-house operations
Identify and develop future leaders within the organization
Operations & Guest Experience
Oversee of daily Crafthouse of food & beverage and retail operations.
Maintain high standards for hospitality, food, beverage, cleanliness and overall guest experience
Ensure operational systems, policies and procedures are consistently followed
Maintain an active presence throughout the operation and support Crafthouse team members during key service periods.
Key service periods include but are not limited to lunch and dinner services.
Identify opportunities to improve efficiency, service and the overall guest experience
Ensure compliance with licensing, health and safety, employment and other regulatory requirements
Financial Performance
Take responsibility for the overall financial performance of Breton Crafthouse
Develop and manage annual operating budgets in collaboration with senior leadership
Monitor revenue, labour, food cost, beverage cost and other key operating metrics
Review financial and operational results and take action where required
Work with CFO & Operations Manager to develop strong financial and operational controls
Develop strategies to increase revenue and improve profitability
Ensure scheduling and staffing levels are appropriate for business volumes
Food & Beverage
Partner with the Executive Chef on menu development, food quality, pricing and profitability
Support a strong working relationship between kitchen and front-of-house leadership
Work with Breton Crafthouse's brewing team to showcase Breton beer and Good News products
Support the development and promotion of beers produced through the onsite microbrewery
Work with the marketing team to ensure beverage programming reflects the quality and identity of the Breton & Good News brands
Events, Retail & Business Development
Oversee the successful operation and continued development of Crafthouse's private event business
Support the growth of retail sales and other revenue opportunities within the location
Work with the Breton Brewing marketing team on promotions, events and community initiatives
Identify new opportunities to increase traffic, sales and engagement
Build relationships with local organizations, businesses and community partners
The Ideal Candidate
We are looking for an experienced hospitality professional who combines strong operational leadership with sound business judgment.
The successful candidate will ideally have:
Significant management experience in a restaurant, brewpub, hotel,
resort or comparable hospitality environment
Demonstrated experience leading and developing teams
Strong understanding of restaurant financials, including labour, COGS, budgeting and profitability
Experience managing a high-volume operation
Excellent organizational and problem-solving skills
Strong communication and interpersonal skills
The ability to establish standards and hold teams accountable while maintaining a positive workplace culture
Experience with events, beverage programs or multi-revenue-stream hospitality operations considered an asset
An appreciation for craft beer, food and the role hospitality businesses play within their communities
Experience with Toast POS & WISK considered an asset
What Success Looks Like
The General Manager will be expected to build a strong, sustainable operation that delivers:
An exceptional and consistent guest experience
A highly engaged and well-developed team
Strong collaboration between front-of-house and kitchen operations
Effective labour and cost management
Continued revenue growth and improved profitability
Successful events and community partnerships
Strong operational systems and accountability
A workplace culture that reflects the values of Breton Brewing
Most importantly, the General Manager will ensure that as Crafthouse continues to grow and evolve, it remains distinctly Breton - welcoming, community-focused, quality-driven and a place where both guests and employees want to be.
What We Offer
Competitive salary based on experience
Performance-based incentive opportunity
Medical & Dental perks
Healthy Living Stipend
Employee Discounts
Senior leadership responsibility within a growing local company
Support from an established management and ownership team
The opportunity to have a meaningful impact on the community through the continued development of Breton Crafthouse
About Breton Crafthouse
Breton Crafthouse represents an extension of what Breton Brewing has built in Cape Breton - bringing together locally brewed beer, quality food, hospitality and community in the heart of downtown Sydney.
With a full-service restaurant, brick-oven pizza, onsite microbrewery, retail shop and private event space, Crafthouse offers a diverse hospitality experience and an exciting opportunity for an experienced General Manager to lead its next stage of growth.
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📌 General Manager (Nova Scotia)
🏢 CareerBeacon
📍 Nova Scotia