Disability Management and Benefits Specialist (Temporary)
Join us at Ottawa Community Housing, where we are more than a home to about 33,000 tenants across approximately 15,500 homes. As Ottawa's largest social and affordable housing provider, ranking second-largest in Ontario and fourth-largest in Canada, we're committed to enhancing tenant well-being through partnerships with local service providers and support agencies.

At OCH, diversity and equal opportunities are at the core of our workplace culture. We strive to mirror the vibrant communities of our city and have been honoured as the National Capital Region's Top Employer every year since 2018.

Together, we're transforming tenants' lives by
“providing more than a home, because we care”.

What we offer
Joining OCH means making a meaningful difference every day. We provide opportunities to positively impact your community in multiple ways. Recognizing that our employees are the cornerstone of our organization, we offer a comprehensive and competitive compensation and perks package, flexible work options, professional development opportunities, health and wellness programs, and more.

What we seek
OCH is currently seeking a Disability Management and Benefits Specialist. They will be responsible for leading the coordinated development and implementation of proactive disability management programs and practices, including ongoing case management that effectively prevent and manage occupational and non-occupational health-related absences.

Disability Management and Benefits Specialist with OCH
This role directly supports employees through disability and return-to-work processes, benefits administration, and wellness programs, helping staff feel supported and valued throughout their employment journey. By providing guidance to employees and managers and ensuring the consistent application of policies and collective agreements, the Disability Management and Benefits Specialist directly contributes to Ottawa Community Housing’s mission and strategic priorities.

As a Disability Management and Benefits Specialist, some of the things you will do include:

Coordinate, lead and support activities that enable the planning, development and delivery of a broad range of programs, initiatives and activities related to attendance and disability management, total compensation, benefits and employee wellness

Track, monitor, and provide case management for extended sick leave, and LTD and WSIB cases, including completing required forms, maintaining files and coordinating with benefits providers and other involved stakeholders

Ensures accurate inputting, updating, and validating of employee data within HRIS and with benefit carriers.

Develops and maintains ongoing relationships with internal and external stakeholders, including staff, management, medical providers, insurance carriers, legal representatives and other third-party entities

Supports ergonomic assessments and the implementation of approved recommendations

Coordinates initiatives and activities that engage and promote employee workplace health, safety and wellness

Undertake research,



compile and analyzes data, and prepare reports, recommendations, and presentations that enable departmental and corporate planning, decision making and continuous improvement

Undertake data analysis, and support the identification of trends, observations and insights

Develop and maintains system that support information gathering, organization, tracking and reporting

Support the development, maintenance and monitoring of identified metrics and reports and data visualization graphs, charts and dashboards

Support and coordinate the development and implementation of human resources related policies, procedures, and documentation including communication and learning activities

Develop and maintain ongoing relationships with internal and external stakeholders, including staff, management, medical providers, insurance carriers, legal representatives and other third party entities

Monitor developments and trends in the HR industry, identifying good practices and statutory changes, and analyzing and reporting on impacts, opportunities, and risks

Maintain a thorough knowledge and understanding of related policies, procedures and guidelines, collective agreements and benefits contracts

Lead and participate in identified special initiatives and projects within the HR team and corporately

Coordinate the response to inquiries and provides information and advice to management and staff on human resource policies, initiatives, and programs

Represent OCH in a professional manner and treats all work related contacts with respect and courtesy

Perform work in accordance with applicable health, safety and privacy legislation, policies and procedures, and all other legislation, policies and procedures relevant to area of work

As a Disability Management and Benefits Specialist you can look forward to:

Meaningful work that improves tenant lives through safe, stable housing

The chance to help build stronger, more inclusive communities across Ottawa

A role with a purpose-driven, award-winning housing organization

An inclusive culture where you can be your authentic self and feel you belong

Career growth through training, mentorship, and development

Opportunities to engage in DEI initiatives, peer programs, and volunteering

Competitive compensation with a Total Rewards package and pension to support your health, wellbeing, and family

Pride in contributing to work that makes a lasting difference in your city

What you bring:
Education & Experience:
A typical candidate will have the following qualifications and experience.Exceptional candidates with different qualifications will be considered at the discretion of the employer if demonstrated experience, knowledge, and ability warrant.





Completion of a post-secondary program in human resources, business, health science, or a related field

A minimum four (4) years of related human resources experience in a unionized environment

Experience developing and implementing programs, processes and systems and drawing insights from data

Experience with occupational/non-occupational health claims management

Possess, or working towards, a Certified Human Resources Professional designation is preferred

Broad knowledge of Human Resources practices and procedures

Knowledge of best practices and techniques related to short and long term disability case management

Broad familiarity with project management principles and practices

General knowledge of total compensation and benefits practices

Knowledge of Word, Excel, PowerPoint, Outlook, database applications and other standard corporate software

Understanding of the values, vision and mission of Ottawa Community Housing and a commitment to support those objectives

Knowledge of applicable health and safety legislation, including the rights and responsibilities of workers and supervisors

Must be familiar with all applicable statutory requirements, policies, procedures and guidelines relevant to area of work

Skills and abilities:

Demonstrated ability to apply data analytical methods, tools, and practices

Excellent organizational skills including the ability to manage multiple priorities under pressure

Ability to write professionally, synthesize data and organize written material effectively

Takes initiative and able to work independently and with minimal supervision while implementing a team-based approach to the service delivery

Excellent interpersonal skills allowing for appropriate professional relationships with colleagues at all levels within the organization, as well as, with external stakeholders

Strong attention to detail allowing for thoroughness and accuracy in accomplishing tasks

Works in a confidential manner and demonstrates tact and diplomacy when dealing with sensitive issues

Makes appropriate judgement, able to assess potential risk to the corporation, and recognizes when issues should be escalated

Demonstrated ability to gather information and relay it clearly, concisely and accurately

Proficiency in English, oral, reading and writing is required.

Proficiency in French, oral, reading and writing is an asset

Proficient in the use of information technology such as mobile devices and computer systems in the performance of work

Other requirements:

Satisfactory Criminal Records Check

Work conditions:
This is a full time temporary hybrid position with on-site attendance as required.

Other details about the role:
Affiliation:
Professional Exempt

Salary:
$84,943.85 - $106,907.90 per year

OCH is committed to providing accommodations for people with disabilities. If you require an accommodation, please notify Human Resources and we will work with you to jointly address your needs.

BUILD YOUR FUTURE. INSPIRE CHANGE. MAKE AN IMPACT.

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