Elevate client success as a Customer Success Manager at MissionPerform, managing account growth and customer satisfaction. Lead proposal efforts and drive product engagement.

MissionPerform is looking for a motivated Customer Success Manager to oversee the entire customer lifecycle including proposal management, escalation resolution, and health tracking. This critical role involves building strong customer relationships while coordinating across teams to ensure service excellence and product adoption.

Key Responsibilities:
• Write compelling proposals and statements of work
• Serve as the lead contact for assigned accounts
• Address customer requests and manage resolutions
• Facilitate customer health monitoring and engagement reviews
• Build relationships to enhance account growth

Requirements:
• 3-5+ years of customer success or account management
• Robust proposal management skills preferred
• Familiarity with CRM platforms like HubSpot
• Proven experience in escalation management
• Bachelor’s degree or similar experience

Drive successful customer engagement and satisfaction as a Customer Success Manager at MissionPerform.
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📌 Customer Success Manager Role at MissionPerform (Ontario)
🏢 RiseMe
📍 Ontario