Drive strategic priorities as the Member Services Manager at Desjardins, enhancing sales support and client satisfaction. This role demands strong leadership and operational excellence.

As a pivotal member of the management team, you will oversee business strategies while ensuring your department meets member needs effectively. Your responsibilities will include coaching team members, implementing performance-driven plans, and promoting the Desjardins brand within the community. Focused on building long-term relationships, you'll develop talent and streamline service delivery.

Key Responsibilities:
• Support business strategy planning with management
• Ensure high-quality service and business relationships
• Implement plans that achieve targeted outcomes




• Lead team skill development and engagement initiatives
• Foster community ties while upholding cooperative values

Requirements:
• Bachelor's degree or equivalent experience
• Minimum of four years in a related management role
• Required knowledge of French
• Proven skills in talent management and decision-making
• Solid focus on customer satisfaction and engagement

Become a key player in managing relations and achieving sales support excellence at Desjardins.
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📌 Desjardins Member Services Manager (Quebec City)
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📍 Quebec City