Amazon is hiring a motivated ITS Network Engineer I to excel in the Operations Management Center. This role emphasizes infrastructure support and network troubleshooting in a team-oriented setting.

As an integral part of the corporate infrastructure team, you will provide essential Tier II support while managing office connectivity and AV services. Your responsibilities include focused incident management, effective vendor coordination, and proactive improvement of operational processes. Mentoring Tier I engineers will also be part of your role in driving service excellence.

Key Responsibilities:
• Troubleshoot AV, print, and network incidents efficiently
• Document incidents and contribute to operational guides
• Communicate infrastructure health trends to leadership




• Support continuous improvement and share knowledge
• Provide 24/7 on-call support across various time zones

Requirements:
• 2+ years of large-scale network engineering experience
• Strong background in physical layer technologies
• Bachelor's degree in a relevant field
• Experience with Cisco networking equipment
• Proven track record in fast-paced operational settings

Drive operational excellence with Amazon and expand your network engineering skills in this exciting role.
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📌 ITS Network Engineer I for Amazon (British Columbia)
🏢 Amazon
📍 British Columbia