Become a key player at Blue Mantis as an IT Technician, supporting clients via remote channels. Your technical acumen and customer service will shine in this dynamic role.

This full time position seeks an individual with 3-5 years in IT support, offering a chance to troubleshoot diverse systems and manage help desk requests efficiently. You'll deal with complex IT projects, including server virtualization and cloud migrations, ensuring that you deliver top-notch support. Your role may also involve traveling to clients for onsite assistance when needed.

Key Responsibilities:
• Address hardware/software issues on MAC and Windows systems
• Document support requests in our tracking system
• Manage help desk inquiries through various communication methods




• Lead cloud conversion projects for clients
• Securely handle Certificate Signing Requests and web server configurations

Requirements:
• 3-5 years of IT support experience
• Preferred industry certifications like A+, MCSE
• Proficient in supporting various hardware and operating systems
• Experience with Microsoft 365 and virtualization
• Understanding of Active Directory and networking

Utilize your expertise to enhance client relations at Blue Mantis while resolving key technical issues.
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📌 Blue Mantis IT Technician Opportunity (British Columbia)
🏢 Cascades
📍 British Columbia