Elevate operational performance as an Operational Process Improvement Lead with Canada Life. Work out of Toronto or Winnipeg and apply Lean principles to drive business process transformation.

You will play a pivotal role in assessing current workflows and implementing data-driven enhancements that meet organizational goals. With your robust analytical skill set, you’ll provide insights into process effectiveness and support initiatives that improve the overall customer experience. Collaborate with various teams to prioritize and lead re-engineering projects effectively.

Key Responsibilities:



• Conduct thorough analyses to identify process gaps • Collect qualitative and quantitative data via surveys • Create process maps for potential improvements • Propel process redesign projects aligned with business goals • Analyze key performance indicators to gauge effectiveness

Requirements: • University degree or relevant qualifications • At least 3 years in leading process initiatives • Excellent communication and analytical skills • Proficient in Excel, PowerPoint, and process mapping tools • Experience in financial services is advantageous

Drive impactful change and foster continuous improvement for success at Canada Life. #J-18808-Ljbffr

📌 Operational Process Improvement Lead (Winnipeg)
🏢 The Canada Life Assurance
📍 Winnipeg