Join the elite team at Mercedes-Benz Rive-Sud as a Customer-Focused Delivery Specialist. Delivering high-end automobiles with first-class service is what sets you apart in this role.

This full time position is a maternity leave replacement with the possibility of permanence. We're seeking a bilingual candidate with a minimum of three years of customer service experience, who is passionate and skilled at ensuring client satisfaction. Your role will include preparing vehicles and engaging with customers during their delivery.

Key Responsibilities:
• Inspect vehicles to ensure readiness for delivery
• Welcome clients and manage signing procedures
• Detail vehicle features to customers during delivery
• Verify customer satisfaction through CSI surveys
• Process necessary documentation with the manufacturer

Requirements:
• Minimum 3 years' experience in customer service
• Bilingual in both oral and written communication
• Driver's license considered an asset
• Courteous, honest and professional attitude
• Proven customer service ability and teamwork

Bring your expertise in customer service to the forefront at Mercedes-Benz Rive-Sud.
#J-18808-Ljbffr

📌 Customer-Focused Delivery Specialist at Mercedes-Benz (Quebec City)
🏢 Mercedes-Benz Rive-Sud
📍 Quebec City