Become a Technical Account Manager at Benevity, guiding clients in a hybrid setting. Your technical and strategic insights will foster lasting client relationships.
In this role, you'll use your expertise to bridge technical solutions and client needs, ensuring the optimal use of our platform. Bring 3-5 years of experience in B2B Client Success or a similar technical management background. You will lead client technical escalations and implement program enhancements tailored to client objectives.
Key Responsibilities:
• Deliver high-quality technical recommendations for clients
• Engage internal teams to resolve client challenges
• Conduct regular audits and drive product adoption
• Align Benevity's offerings with client CSR goals
• Analyze and present data for actionable improvements
Requirements:
• BA/BS degree or equivalent education
• Experience in B2B SaaS environments
• Proven track record in client relationship management
• Strong organizational and analytical capabilities
• Ability to thrive in a changing environment
Utilize your technical and strategic skills to optimize client experiences at Benevity.
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