Make a significant impact at Connect Hearing as a Customer Care Representative in Sunshine Coast, BC. Engage with clients in a rapid-paced retail clinic while delivering exceptional service.

At Connect Hearing Canada, part of Sonova, we cherish the unique client journey and aim to transform lives through cutting-edge hearing solutions. In this invaluable customer service role, you'll be the first point of contact for clients, scheduling their appointments and managing account details. You'll also work with insurance companies to ensure efficient billing and assist in minor device repairs, ensuring comprehensive support for our clients.

Key Responsibilities:
• Provide stellar customer service via phone, in person, and email
• Organize and schedule client appointments for Hearing Care Professionals




• Maintain and reconcile client accounts
• Manage insurance processes for billing accuracy
• Assist with minor device maintenance and in-clinic repairs

Requirements:
• Strong customer service and communication skills
• Experience with accounts receivable is beneficial
• Aligned with a commitment to help others
• Willingness to travel to support multiple locations
• Eager to learn and grow in the industry

Be part of a community that values innovation and collaboration at Connect Hearing on the Sunshine Coast.
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📌 Join Connect Hearing as Customer Care Rep (British Columbia)
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📍 British Columbia