Become a Key Lead at Knix, specializing in creating inclusive and confidence-building experiences for customers. Support your team and elevate sales performance in this engaging part time position.
You will take ownership of the customer experience by offering product guidance and coaching Sales Associates in a fast-paced retail environment. Your ability to connect with customers and drive store performance is crucial for this key role in one of North America’s fastest-growing intimate apparel brands.
Key Responsibilities:
• Develop a welcoming environment for all shoppers
• Train and guide team members on best practices
• Analyze real-time sales data for informed decisions
• Assist customers in finding their perfect fit
• De-escalate conflicts with ease and professionalism
Requirements:
• At least 2 years in a retail setting is preferred
• Experience in leading teams effectively
• Proficient understanding of sales KPIs
• Strong problem-solving abilities
• Eagerness to embrace feedback for growth
Leverage your passion for customer service and brand advocacy as a Key Lead within Knix, enriching the customer journey and fostering team success.
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📌 Key Lead Customer Experience Role (Calgary)
🏢 Knix
📍 Calgary