Explore a rewarding career as a Technical Support Specialist I at Olympus in Richmond Hill, Ontario. This hybrid role requires bilingual skills to assist customers with Olympus equipment inquiries.As part of the Operations Team, you will be responsible for resolving service-related issues and providing exceptional support. This entry-level position involves troubleshooting technical problems, managing service tickets, and collaborating with field teams to ensure rapid repairs are executed.Key Responsibilities:Respond promptly to customer inquiries via phone and emailInvestigate and address technical problems with Olympus productsAccurately document service incidents in ERP systemsCreate and manage work orders for timely field serviceProvide updates and recommendations to customersRequirements:Minimum college diploma in a relevant technical field3–5 years of experience in technical support rolesProfessional proficiency in English and FrenchStrong analytical skills and tech-savvinessExcellent interpersonal skills for customer engagementEmbark on your technical support journey with Olympus, enhancing the experience for valued customers.

📌 Bilingual Technical Support Specialist Level I (Vaughan)
🏢 OLYMPUS
📍 Vaughan