Join Scotiabank as a Senior Customer Associate in Calgary and be the face of exceptional financial service. Connect with customers and provide solutions while meeting their banking needs.
As an integral part of the Scotiabank team, you will enhance customer journeys by building strong relationships and providing vital financial advice. This role also includes identifying sales opportunities and sharing your technical expertise regarding self-service banking options with clients. Your dedication to service is crucial in our inclusive setting.
Key Responsibilities:
• Lead the lobby and assist with customer inquiries
• Identify and fulfill simple sales such as GICs
• Share knowledge of mobile banking applications with clients
• Deliver excellent customer service and build relationships
• Clarify complex financial situations in simple terms
Requirements:
• Customer-first attitude and professional manner
• Availability for a flexible schedule
• Experience in sales and marketing within banking
• Strong technical proficiency with digital banking
• Banking experience is a valuable asset
Your commitment to customer service will play a pivotal role at Scotiabank in Calgary.
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