The Patient Flow Coordinator Will Work Collaboratively Between Providence Healthcare Service Teams And Its Acute Care And Community-based Referring Partners To Promote Optimal Patient Flow And To Expedite, Maximize And Monitor Service Utilization By

Identifying and initiating the admission process for patients who are willing to participate in and will benefit from Providence Healthcare services through the continuum of inpatient to outpatient programs

Facilitating the repatriation of discharges patients sent from Providence Healthcare (inpatient or outpatient) to the acute care organization as appropriate

Promoting communication between Providence Healthcare and referring organizations to support and enhance patient flow by identifying, reducing or removing barriers to access the breadth of services at Providence Healthcare

Participating in the monitoring and achievement of relevant operational and strategic targets associated patient flow and outcomes.

Qualifications/Skills Required

Regulated Health Professional in valuable standing with the respective professional college in Ontario

Extensive relevant clinical experience (>5 years)

Excellent knowledge of rehabilitation practices care especially as they relate to frail elder, complex and marginalized populations

Demonstrated project management skills with proven experience in effective team leadership

This position requires the knowledge skill and judgment of a Registered Occupational Therapist or Registered Physiotherapist in good standing with their respective professional college in Ontario





Knowledge and familiarity with Resource Management and Referral (RM and R), e-stroke application processes, community resources, relevant healthcare legislation and utilization pressures

Familiarity with Local Health Integration Networks is an asset

Working knowledge/familiarity with widely utilized clinical assessment tools (e.g. NRS, FIM, MoCa, MDS)

Excellent critical thinking, interpersonal, diplomatic and communication skills (verbal and written) that demonstrate Providence Healthcare values to a variety of organizations with differing needs

Excellent problem recognition skills and ability to proactively achieve resolutions both through direction and negotiation and make decisions rapidly

Proficiency in computer database, spreadsheet and software applications

Willingness to learn about Providence Healthcare and Acute Care programs and cultures

Commitment to continuing education and self-directed learning

Very good attendance record

Good performance record.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

#J-18808-Ljbffr

📌 Patient Flow Coordinator (Ontario)
🏢 Providence Healthcare
📍 Ontario