Elevate client operations at BDO as a Project Manager specializing in ServiceNow. This role is essential for driving successful ITSM and customer service transformations.

BDO seeks a Project Manager to join its ServiceNow team, responsible for the complete delivery of transformation projects. You will lead initiatives that modernize service management and streamline client operations. This collaborative role involves working with various stakeholders to ensure project goals are met efficiently.

Key Responsibilities:
• Directive leadership of ServiceNow implementation projects
• Develop comprehensive project schedules and budgets
• Manage risks, dependencies, and project adjustments




• Establish transparency through governance frameworks
• Conduct status updates and stakeholder workshops

Requirements:
• Minimum 5 years in technology or service management project roles
• Proficiency in ServiceNow ITSM and CSM systems
• Background in Agile methodologies and ITIL best practices
• Solid leadership skills in managing project teams
• Experience in engaging technical and business stakeholders

Drive impactful change for BDO clients by leveraging your expertise in ServiceNow.
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📌 BDO Project Manager, ServiceNow Expertise (Ontario)
🏢 BDO
📍 Ontario