27 Sep
|
Amynta Group
|
Quebec City
27 Sep
Amynta Group
Quebec City
Become a Bilingual Client Support Specialist at Amynta Group, where you will directly enhance client experiences while supporting Dealer clients and the sales team. This role demands fluency in French and English. Reporting to the Manager of Customer Experience, you will provide vital support and assistance to Dealer clients, ensuring their needs are met promptly. Your responsibilities will encompass managing customer service activities, collaborating with the sales team, and coordinating with the Marketing department for effective material distribution. A strong focus on performance objectives and detailed documentation will be essential. Key Responsibilities:
Offer exceptional customer service and support
Communicate with sales team via telephone and email
Administer customer service coordination activities
Liaise with the Marketing and Distribution teams
Maintain exact CRM documentation for transactions Requirements:
Over 3 years of customer service experience
Fluent in both French and English
Excellent negotiation and conflict resolution abilities
Experience with CRM systems and MS Office
Capable of thriving in a quick-paced work setting Contribute your skills in customer experience and service to Amynta Group and help drive client satisfaction. #J-18808-Ljbffr
📌 Bilingual Client Support Specialist Quebec City
🏢 Amynta Group
📍 Quebec City