Nors is hiring a Service Manager in Kitchener to oversee operations and enhance service quality. This role combines management, customer relations, and safety compliance responsibilities.

As Service Manager at Nors, you will be responsible for the comprehensive management of the Service Department. Your task is to ensure a well-organized workflow for technicians, while maintaining adherence to health and safety standards. You will also handle customer disputes and ensure satisfactory service delivery.

Key Responsibilities:



• Oversee overall management of the service team • Diagnose and address customer service needs promptly • Ensure compliance with health and safety standards • Recommend employee actions for performance improvement • Relate service requirements accurately to technicians

Requirements: • Solid background in service management or operations • Robust leadership and communication abilities • Basic computer skills and experience in Microsoft Office • Required WHMIS and Safety Training certificates • Willingness to be on call and work night shifts

Lead the Nors Service Department in Kitchener by utilizing your management skills and ensuring customer satisfaction every day. #J-18808-Ljbffr

📌 Kitchener Service Manager at Nors (Winnipeg)
🏢 Grupo NORS
📍 Winnipeg