Become a vital part of Serco Canada Inc. as a Customer Service Agent focused on driver licensing services in Ontario. Deliver exceptional customer support as you assist applicants through the examination process.In the role of Customer Service Agent, you will provide essential support to applicants seeking various classes of licenses. You'll conduct tests, handle document verification, and manage inquiries about eligibility. Adhering to regulations and maintaining a safe work setting will be crucial to ensure compliance and professionalism throughout your daily activities.Key Responsibilities:Deliver customer support during licensing examinationsConduct vision tests and assess knowledge of applicantsReview documents for license eligibility criteriaSchedule examinations and issue temporary licensesInvestigate discrepancies in driver recordsRequirements:Completion of Customer Service Agent training programHigh school diploma or GEDValid Ontario Class G driver's licenceBilingual in English and French requiredTwo years of experience in customer service rolesSupport applicants in their licensing journey by leveraging your customer service skills at Serco Canada Inc.

📌 Customer Service Agent (Toronto)
🏢 Fairstone Bank
📍 Toronto