It Support Specialist - Part Time (North Vancouver)

It Support Specialist - Part Time (North Vancouver)

27 Sep
|
Classic LifeCare
|
North Vancouver

27 Sep

Classic LifeCare

North Vancouver

Step into a part time IT Support Specialist role at Classic LifeCare, based in Vancouver or Langley, BC. Provide comprehensive IT support with a flexible schedule ideal for students.This position is designed for those with a solid IT background, where you will manage Tier 1 and Tier 2 support tasks. Familiarize yourself with advanced Microsoft 365 and Azure functionalities while collaborating to enhance technical processes. Your contributions will directly impact user experience and team efficiency through effective documentation and support.Key Responsibilities:Deliver Tier 1 and Tier 2 technical support effectivelyAdminister user accounts in Microsoft 365 and AzureKeep documentation updated for support processesWork with senior staff to address advanced issuesTrack IT service requests using a centralized ticketing systemRequirements:Minimum of 2 years in IT support or similar roleStrong proficiency in Microsoft 365 and AzureUnderstanding of Windows and macOS systemsFamiliarity with ticketing systemsExcellent problem-solving and teamwork skillsSupport Classic LifeCare's mission and enhance your IT skill set in this rewarding role.

📌 It Support Specialist - Part Time (North Vancouver)
🏢 Classic LifeCare
📍 North Vancouver

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