Elevate your career as an Account Representative at DIVERSEcity, combining work from home and in-person responsibilities. This role is key to customer service excellence in Surrey.

DIVERSEcity seeks dedicated Account Representatives to manage client accounts and provide translation services. Candidates are encouraged to have previous experience in call centers and fluency in a second language. You will ensure customer satisfaction through proactive account management and support.

Key Responsibilities:
Build and maintain relationships with customers
Resolve customer service issues swiftly
Process transactions and analytics in the CRM
Facilitate interpreter scheduling and training
Conduct outreach for service awareness

Requirements:
At least one year in a call center position
Proven experience in account management
Educational background in customer service or business
High proficiency in CRM database systems
Bilingual in English and another language

Enhance your skills in account management and customer service at DIVERSEcity in Surrey!
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📌 Surrey Account Representative Role
🏢 DIVERSEcity Community Resources Society
📍 Surrey