We’re looking for a dependable and detail-oriented Night Auditor to join our Front Office team at Chateau Lacombe Hotel. If you enjoy working independently, providing excellent guest service, and have a solid eye for accuracy and detail, this may be a great fit for you.
This is an overnight position and requires a flexible schedule that may include weekends and holidays.
PRIMARY FUNCTIONS Reporting to the Front Office Supervisor, the Night Auditor is responsible for providing overnight Front Desk services while completing the hotel’s daily audit and financial reconciliation processes. This position assists guests throughout the night, processes arrivals and departures, responds to guest inquiries and concerns, and helps maintain a safe and professional Front Office environment.
The Night Auditor also verifies and reconciles daily transactions, prepares reports, completes the end-of-day process, and ensures accurate information is available for the following business day.
What You’ll Do (includes but is not limited to): Provide qualified and welcoming Front Desk service to guests throughout the overnight shift
Complete guest check-ins and check-outs and process room charges and payments
Respond to guest inquiries, requests, concerns, and complaints in a timely and professional manner
Answer telephone calls and provide information regarding hotel services, amenities, and local attractions
Review and verify daily transactions, postings, payments, and account balances for accuracy
Reconcile Front Office transactions and identify or investigate discrepancies
Complete the hotel’s end-of-day and night audit processes
Prepare, review,



and distribute daily operational and financial reports as required
Maintain accurate guest accounts, reservations, and Front Office records
Process cash, debit, credit card, and other transactions in accordance with established procedures
Communicate relevant information and outstanding issues to the incoming Front Office team and management
Coordinate with other hotel departments to respond to guest needs and operational concerns
Monitor Front Office and lobby activity during the overnight shift and report safety, security, maintenance, or guest concerns as required
Follow established procedures for emergencies, guest incidents, privacy, confidentiality, and the protection of hotel and guest information
Complete additional Front Office and administrative duties as assigned
What You Bring: Previous Front Desk, Night Audit, hotel, or customer service experience is preferred
Previous cash handling, reconciliation, accounting, or financial transaction experience is an asset
Strong attention to detail and accuracy
Strong organizational and time-management skills
Ability to work independently and make sound decisions during overnight hours
Ability to provide professional and courteous service in a variety of guest situations
Ability to communicate effectively with guests, Associates, and supervisors




Strong computer skills and the ability to learn hotel and payment-processing systems
Ability to handle confidential guest and business information appropriately
Ability to manage multiple priorities and remain calm in a busy or unexpected situation
Physical Demands & Work Environment This position requires extended periods of standing, walking, and working at a computer or Front Desk workstation. The Night Auditor may be required to bend, reach, lift, carry, push, or pull items associated with normal Front Office operations.
Work is primarily performed in the Front Office and lobby areas during overnight hours. The position involves regular interaction with hotel guests and may involve responding to difficult or belligerent individuals, emergencies, security concerns, and other unexpected situations.
Why Join Chateau Lacombe? Chateau Lacombe offers a dynamic hospitality setting in the heart of downtown Edmonton. Associates work alongside an experienced team in a full-service hotel serving both local and visiting guests.
Depending on the position and eligibility, Associates may have access to:
Extended health benefits for eligible full-time Associates
Discounted staff parking
About Chateau Lacombe Chateau Lacombe Hotel is a full-service hotel located in downtown Edmonton, offering guest accommodations, meeting and banquet facilities, and a variety of food and beverage experiences, including LaRonde, Edmonton's iconic revolving restaurant.
We thank all applicants for their interest in joining the Chateau Lacombe team; however, only those selected for an interview will be contacted.

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📌 Night Auditor - Chateau Lacombe (Alberta)
🏢 Ikrut
📍 Alberta