Join the SAP Academy as a Customer Success Manager, focusing on driving customer value and satisfaction. This position is perfect for those ready to apply their skills in a agile environment. As part of the Academy for Customer Success, you will enhance your professional development in a structured program over 10 months.

You will engage with customers to improve their journey with our solutions while working three days a week in the office according to our flexible approach. Key Responsibilities:

- Participate in a detailed learn-apply training program
- Guide clients through implementation and support stages
- Monitor customer progress and adapt strategies accordingly
- Resolve issues and enhance customer satisfaction levels
- Collaborate across teams to deliver effective solutions Requirements:
- 2-3 years of experience in customer service or account management
- Solid understanding of business processes and AI in transformation
- Excellence in problem-solving and project management
- Proficiency in English for effective communication
- Strong adaptability and eagerness to learn Contribute to SAP's commitment to customer success through this impactful role.

📌 SAP Academy Customer Success Role (Montreal)
🏢 Altitude Sports
📍 Montreal