Step into a fulfilling career with Federated Insurance as a Hybrid Client Service Representative, ensuring top-quality support and customer satisfaction.
In this dynamic role at Federated, you'll be central to managing client interactions and supporting sales team members in a fast-paced office. With a focus on detail and clear communication, you are empowered to provide solutions and uphold exceptional service standards for all clients.
Key Responsibilities:
• Directly manage high volumes of client requests
• Provide critical assistance to team members
• Facilitate smooth communication between departments
• Ensure quality service in every customer interaction
• Respond swiftly to client inquiries and needs
Requirements:
• 2 years of customer service experience required
• Post-secondary education in relevant fields
• Must have an active OTL or RIBO
• Proficient in Microsoft Office
• Robust communication skills and team-oriented mindset
Make an impact at Federated by delivering outstanding client experiences and support.
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