What is the chance?
Transformation & Enterprise Operations (TEO) employs approximately 1,600 members across Canada, the US, and around the world. TEO is responsible for operating and expanding shared services related to Payments and Trade, Cash Processing, and Finance Shared Services, and is accountable for enhancing RBC's industry-leading position in processing a vast array of cash management, payments, and trade products for clients globally.

Job Description
Transformation & Enterprise Operations (TEO) employs approximately 1,600 members across Canada, the US, and around the world. TEO is responsible for operating and expanding shared services related to Payments and Trade, Cash Processing, and Finance Shared Services, and is accountable for enhancing RBC's industry-leading position in processing a vast array of cash management, payments, and trade products for clients globally. Strategic events and engagement initiatives are critical to driving engagement, capability building, and organizational alignment across our distributed workforce. This role is essential to translating TEO's strategic priorities into compelling, engaging experiences that build employee capability and foster organizational cohesion while driving leadership visibility and employee connection. Reporting to the Director, Strategy, Communications & Operating Office (SCOO), this position is responsible for owning the vision, strategy, and full project execution of signature events, as well as managing a portfolio of strategic events throughout the year. Working collaboratively with the Senior Manager, TEO Communications Strategy and key internal and external partners, this role will ensure all events reflect TEO and SVP priorities, deliver measurable engagement outcomes, and integrate capability-building components that enable TEO employees.

What will you do?

Own the vision, strategy, and full project plan for TEO’s largest employee engagement events: 2 TEO Town Halls per year and 2 Leadership Summits per year

Plan and execute strategic employee engagement events such as SVP Roundtables, SVP Centre Visits and TTO Town Halls

Define strategic approach to event themes, agenda segments,



and attendee experience

Develop creative event concepts, themes, and engagement activations in collaboration with key partners

Manage all event logistics including: venue selection, contract negotiation, budget creation, vendor management, A/V requirements, speaker coordination, and on-site execution

Collaborate with internal partners to develop digital and physical creative assets (digital signage, print signage, video production) to support events

Write video scripts, produce video storyboards, and manage video production and post-production

Own and execute all event communications campaigns such as save-the-date, invitations, registration, post-event communications

Work with the Senior Manager, Executive and Group Communications to align on SVP strategic intent and purpose, and to ensure key messages are reinforced throughout the event

Conduct post-event analysis and reporting on attendance, engagement, and key themes to inform future events

Own budget development, tracking, and management for all events

Manage vendor relationships and contracts to ensure quality execution and value

Manage stakeholder relationships across TEO and external partners to coordinate event planning and execution

Support additional business engagement initiatives and events as required

What do you need to succeed?
Must Have

3+ years of experience delivering large, hybrid events and/or business engagement initiatives

Excellent planning, organization and multi-tasking skills with proven ability to prioritize conflicting demands and identify solutions

Robust relationship management and verbal/written communication skills with ability to interact effectively with senior management





Demonstrated project management expertise with ability to manage multiple workstreams simultaneously

Exceptional attention to detail and ability to execute flawlessly

Proven track record of collaboration and working effectively in team environments

Flexible attitude with ability to pivot and adapt to achieve business outcomes

Proficiency with MS Office (PowerPoint, Excel, Word and Outlook), Webex and other video conferencing platforms

Nice to Have

5+ years of industry experience in event planning and business engagement

Knowledge of RBC Connect, Confluence, Jira and RBC Assist

Undergraduate degree and/or Graduate degree in Event Management, Business Administration, Communications)

Job Skills
Brand Marketing, Client Counseling, Client Prospecting, Consulting Engagement Management, Customer Relationship Management (CRM), Event Communications, Event Concepts, Event Management, Event Planning, Event Themes, Group Problem Solving, Strategic Event Planning

Additional Job Details
Address
180 WELLINGTON ST W:TORONTO

City
Toronto

Country
Canada

Work hours/week
37.5

Employment Type
Full time

Platform
TECHNOLOGY AND OPERATIONS

Job Type
Regular

Pay Type
Salaried

Posted Date
2026-09-23

Application Deadline
2026-10-09

Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Manager, Events & Enablement (Ontario)
🏢 RBC
📍 Ontario