Museum Security Guide
Application Deadline: 7 October 2026

Department: Operations

Employment Type: Part Time

Location: Museum of Contemporary Art Toronto, Canada

Reporting To: Visitor Services Manager

Compensation: CA$24.89 / hour

Description
Position Summary
This role emphasizes providing a welcoming environment, promoting respect for the artworks, and ensuring that visitors follow the museum's guidelines to maintain a safe and enjoyable space for all.

Key Responsibilities

Provide consistent monitoring of artworks, visitors, staff, and museum property, ensuring their safety from damage

Be a host - greet and welcome all visitors to MOCA, and be available to answer questions throughout the museum

Stay current with the daily schedule of events, informing visitors as needed

Enforce security and safety procedures and protocols in all public spaces of the museum

Answering visitor questions concerning exhibits, wayfinding, and facilities

Become an expert in MOCA's programmes, the museum building and its place in the Junction Triangle neighbourhood and cultural community

When assigned, circulate the museum and support busier floors

Detect and respond to potential interference of artwork

Ensuring visitors follow museum rules





Support in completing reports as needed

Manage traffic and visitor wayfinding within the museums

Provide support during museum events, including weekends and holidays

Undertake other duties as assigned by the supervisor

Provide support to special events and venue rentals as needed

Report damage or change in condition of spaces/ art objects immediately

Skills, Knowledge and Expertise
Must-haves

Minimum 1-2 years of experience in a security role

Minimum 1 year of experience in a customer service role

High school diploma or GED equivalent

Must be able to work regular weekends, evenings, holidays and special events

Must have the ability to be both friendly and commanding in communication

Excellent observational skills and attention to detail

Ability to work independently

Ability to interact effectively with a diverse range of individuals

Physically capable of standing and walking for extended periods, as well as responding to emergencies swiftly

Nice-to-haves

Conflict resolution/de-escalation and anti-oppression training

First aid certification

Perks

Attractions Ontario Benefits

Toronto Attractions Council Benefits

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📌 Museum Security Guide (Ontario)
🏢 MOCA Canada
📍 Ontario